Returns & Exchanges
At Natasha Denona, we want you to be completely satisfied with your beauty purchase. If you are not entirely happy with your order, you may return unopened and unused products within 30 days of delivery.
Initiate Your Request
Contact our Customer Care team via email with your order number and the list of items you wish to return to receive a Return Authorization.
Prepare Your Package
Securely pack the unused products in their original packaging to ensure they are protected from damage during transit.
Ship the Items
Affix the provided return label to your package and drop it off at any authorized shipping carrier location.
Receive Your Refund
Once our warehouse inspects and approves the returned items, your refund will be processed back to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing